Everything a great host does. Without a break.
Dua The Host, our AI assistant, answers your apartment guests on WhatsApp and your website, in Albanian and English. Anything that needs a person comes to you with the full context.
Built for apartment owners in Albania. Ready for guests from everywhere.
Talks like a person, in the guest's language
Understands Albanian even without ë and ç, dialects, and English. Replies in your tone.
Answers only from your data
Never invents prices or rules. When unsure, it asks the manager, learns the answer and reuses it.
Direct bookings, no commission
Checks availability, quotes the exact seasonal price and sends the request for your confirmation.
You decide, Dua delivers
No booking is confirmed without you. One tap in WhatsApp and the guest is notified.
Upsells that sell themselves
Airport transfers, late check-out, tours, offered at the right moment.
Better reviews
Asks for feedback privately and only invites happy guests to review on Google or Booking.
From question to booking, without leaving the chat
Checks availability and quotes the exact seasonal price, without sending the guest to Booking. You get the request on WhatsApp and confirm it with a button. Re-checks the calendar before confirming.
- In-chat booking
- One-tap confirmation
- No overbooking
Apartment for 2 adults, 10–12 July
Available:
Shall I send the request?
Wherever your guests write
One inbox for every message. Dua answers equally well on WhatsApp and on your website, and you see it all in one place.
Website
An elegant widget in your property's colours
Guests' #1 channel in the Balkans
Easier e-Albania reporting, no time lost
Albanian law requires every foreign guest to be reported to the State Police within 24 hours. Dua prepares the guest list from your bookings (name, nationality, dates) ready to submit on e-Albania – without asking guests for passport photos in chat.
- No passport photos on WhatsApp – the booking number is enough
- The door code goes only to the confirmed guest, on arrival day
- Ready-made export with name, nationality and dates; you complete the documents
- Conversations are kept in your account and deleted when you close it or ask us to
Final submission to e-Albania remains the owner's responsibility; the export format is being verified against the official format.
From tomorrow check-in is at 3 pm
Saved. Applies from 29 Oct to all new bookings.
New door code 4821
Code updated. Upcoming guests will receive 4821.
What happened today?
2 arrivals, 1 check-out, 1 parking question (answered).
You give instructions in one message
Change check-in times, door codes or Wi-Fi by texting Dua on WhatsApp, like a colleague.
- Confirm or decline bookings with one button
- Dua asks you when unsure and learns from your answer
- A log of every change, with “undo”
- Only your authorised number can give instructions
One assistant, from the first question to the review
Dua looks after guests at every step. You win direct bookings and time for the hospitality that matters.
The apartment, prices, the beach, parking, pets: Dua answers in seconds, day and night.
Guest writes in English? Dua replies in English.
Collects name and number from visitors not ready to book, with their consent.
Is the beach far from the apartment?
No, the beach is only a 3-minute walk away. ☀️
And pets?
Small dogs are welcome (€10/night).
Connects to the systems you already use
Airbnb and Booking iCal calendars. Dua checks real availability before promising an apartment.
Some integrations are in development; we confirm the full list in the demo.
Ready for your apartments to always answer?
Book a 20-minute demo. We'll show you Dua The Host with your own apartments' data.